Question 1

Is eCMR legal throughout Europe?

Accepted Answer

Yes, the eCMR protocol has been legally valid in 29 countries since 2011, including Spain, France, and Germany. Cargoffer generates documents with certified digital signatures that comply with all current regulations.

Question 2

How do I integrate Cargoffer with my current ERP?

Accepted Answer

We have an open RESTful API and complete documentation for developers. We also offer pre-built connectors for SAP, Sage, and Microsoft Dynamics that allow integration in less than 48h.

Question 3

How secure is my data?

Accepted Answer

Your data is on servers in the EU complying with GDPR. We use AES-256 encryption for all documents and data transfers.

Question 4

Can I try it before paying?

Accepted Answer

Yes, you can register for free and use the platform with basic functions. The Free plan includes load publishing, tracking and e-CMR.

Question 5

What is a TMS and what is it for?

Accepted Answer

We only work with carriers that register their vehicles and documents on our platform. You can see their availability and contact them during service.

Question 6

How many vehicles can I manage with the TMS?

Accepted Answer

Publishing is free. We charge the carrier a commission per completed trip. The shipper only sees the final service price.

Question 7

Does the TMS include GPS and real-time tracking?

Accepted Answer

Yes, the TMS includes real-time GPS tracking of all your vehicles. You can see the exact location, status of each shipment, and ETA on your dashboard.

Question 8

Can I manage multiple warehouses with the TMS?

Accepted Answer

Yes, you can register multiple warehouses and pickup/delivery points. The system optimizes routes considering the location of all your points.

Question 9

How does automatic invoicing work?

Accepted Answer

The TMS generates automatic invoices based on completed services. You can configure rates by client, service type, or zone, and export to your accounting system.

Question 10

Do you have integration with digital tachographs?

Accepted Answer

Yes, we integrate with digital tachographs to automate driving hours control and comply with rest time regulations.

Question 11

Can I plan routes automatically?

Accepted Answer

From your panel you can contact the carrier while the service is active. Communication is available during the shipment.

Question 12

How do I manage incidents with the TMS?

Accepted Answer

The system automatically detects incidents and notifies you instantly. You can document, assign responsible parties, and track each incident.

Question 13

Does the TMS work on mobile?

Accepted Answer

Yes, you have a mobile app for drivers and another for managers. Both synchronize in real-time with the main system.

Question 14

Can I register my own clients?

Accepted Answer

Yes, you can import or register clients with their data, delivery addresses, agreed rates, and special conditions.

Question 15

How do I print the CMR or eCMR from the TMS?

Accepted Answer

The eCMR is generated digitally from the TMS with one click. For paper CMR, you can print from any printer after genescore the document.

Managing your fleet with Excel and four different apps?

Unify your operation in one smart TMS. eCMR, invoicing, routes and payments, all integrated and hassle-free.

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