Identifying Data:

In compliance with the information duty established in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is provided: the company that owns is CARGOFFER INVESTMENTS SRL, Calle Illas Baleares, 25 5C – 36203 Vigo with CIF B16805855 contact email:

Accessing and using the CARGOFFER INVESTMENTS portal attributes the USER condition, who accepts, from their access, the General Conditions of use reflected here.

Personal Data Protection:

In compliance with the provisions of General Regulation (EU) 2016/679 on Data Protection, we inform the user that the personal data voluntarily provided to us, through any of our information collection means, will be incorporated into the automated processing activities of personal data owned by CARGOFFER INVESTMENTS, who will act as the Controller of personal data processing.

For the purposes of the General Data Protection Regulation (hereinafter, GDPR) and the applicable laws in Spain (such as Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, hereinafter LOPDGDD), regarding the provision of Services:

CARGOFFER INVESTMENTS will be responsible for the processing of data for the following subjects:

  • CRM

  • WebSite

  • Users who register autonomously for the use of the Services, and not through an employer or company, regardless of whether they work on their own or for others. Cargoffer will be the data processor for users who use the Services as part of their contract with their employer or company. For these purposes, the corresponding 'Data Processing Agreement' will be signed with the employer or company.

This privacy policy applies only in cases where Cargoffer is responsible for processing.

Privacy Policy:

This privacy policy details how we process your personal information when you use our Cargoffer mobile software application (the 'App') or visit our website (together with the App, collectively the 'Services').

This privacy policy applies to both loaders and carriers and, in accordance with transparency provisions, also to any other person whose data we may process, except for our employees and candidates.

Read this privacy policy carefully and, if you have any questions, you can contact us at the following email address:

We may change this policy at any time, so we invite you to check our website periodically for updates. If we make material changes to the way we use your personal information, we will notify you with a notice on the App and/or our website, or by email to the address you provided during your registration.

Your continued use of the services after the publication or sending of a notice about the changes will imply that the processing of your personal data will be subject to the new privacy policy.

Data We Will Collect:

The personal information we collect about you may include the following categories:

  • Contact data

    Including name, email address, phone number, postal address, and date of birth;

  • Location data

    We may collect your IP address and GPS data. Location data is essential to connect carriers and loaders, and also to track the route;

  • Information related to professional services

    In the case of carriers, we may collect all the necessary documents to prove your professional capacity, such as CV, certifications, titles, and any other necessary for the successful performance of the service.

  • Activity history

    We may collect information about carriers and loaders you have contacted, route taken, time spent, number of times worked with each one, among others;

  • Your interactions with us

    Any information you send us via email, surveys, social media, customer service communication, or other methods may be stored in our systems;

  • Data linked to the load

    We collect load information to optimally manage the work of loaders and carriers. Among this information may be personal data of the recipient of the load, such as the delivery address.

  • Data provided by other users

    We may collect information about you provided by other users, such as opinions, performance ratios, and ratings, among others.

  • Technical information

    When you use the Services, Cargoffer will automatically receive and record information from your browser or App, including location, IP address, cookie information, and details about the page you requested. We will also collect information about the use of the Services, information about the mobile device, and information about the browser.

We may process data in an aggregated and anonymized manner for statistical purposes. There is no way to identify an individual through such data, so they are not considered personal information. If we combine aggregated data in such a way that it is possible to identify a specific subject, either directly or indirectly, the combined data will be considered personal data and will be processed in accordance with this privacy policy.

Purposes for which personal data is intended:

CARGOFFER INVESTMENTS informs the user that the processing of data is carried out for the following purposes: Manage your contact requests Manage the sending of commercial and informational communications In compliance with the established commercial relationship, CARGOFFER INVESTMENTS must also comply with the legal obligations imposed by laws, as well as the regulations on the protection of personal data in force.

We will use this information to generate performance, availability, and statistics data based on your use of the Services over time.

In addition to the purposes described, we may use your personal information for:

  • Administer the App and the Services or other purposes necessary to provide the Services;

  • Communicate with you via email, SMS, App notifications, and push notifications;

  • Provide you with better content, services, and support. For example, we may need to use your information to manage your account or provide you with information about any services you have performed or requested as a carrier or loader, respectively;

  • Develop individual profiles in consideration of your characteristics and use of the Services. This helps us connect carriers and loaders in the most optimal and efficient way possible, as well as make recommendations for carriers and loaders based on needs and characteristics;

  • Conduct checks on the information and documents uploaded to the App;

  • Operational purposes including Providing customer service, answering your questions, and carrying out information requests Sending you important information about the Services or other technical notes, updates, security alerts, and support as well as administrative messages

  • Any other purpose as a result of a legal obligation.

When we rely on your consent as the legal basis for the processing of your personal data, you may withdraw that consent at any time by sending us an email to or through the other methods mentioned in this privacy policy. Withdrawal of consent will not affect processing that has taken place prior to withdrawal.


We may send you commercial communications via email and push notifications. At the time of registration, we will obtain your consent for the sending of commercial communications.

Regarding commercial communications, you may withdraw your consent at any time by sending us an email to or by unsubscribing via email following the instructions provided at the bottom of each one.

Regarding push notifications, you can manage them in the preferences control of the App, called Cargoffer. As well as; the website associated with and its subdomains.

If you exercise your right to withdraw consent for the sending of commercial communications, we may continue to process your personal data for other necessary purposes as specified in the clauses of this document unless you delete your account or request the deletion of your data in accordance with the GDPR and LOPDGG, as detailed in the clause on this.


The data visible between users will always be the data provided by the users themselves for such purposes; such as: business name, contact phone or email. In no case will we share secondary information or information that is not expressly required for the purpose of contact between users. And it will always be entirely the responsibility of the user to modify and manage that information.

Among the information that may be viewed by carriers and loaders are:

  • Tax identification

  • Business name

  • Address

  • Contact phone

  • Contact email


Cargoffer does not sell, rent, or provide its customer lists to third parties.

Cargoffer does not transfer personal information without prior, specific, and unequivocal consent, but as necessary for the execution of the contract and based on our Terms and Conditions as well as on our legitimate interests, we may transfer your personal information as described below:

  • Agents and providers – We hire other companies and individuals to perform functions on our behalf, including our data analysis providers. We do not share your personal information with our agents or providers unless necessary to allow them to provide us with a service. The categories of providers we use are detailed below:

  • IT services.

  • Cloud storage.

  • Data analysis tools.

  • Management and support tools.

  • Email marketing tools.

  • CRM tools.

  • Communication tools.

  • Professional advisors, including banking, legal, insurance, auditing, and accounting advisors.

  • Other reasons – We may also transfer your personal information to a buyer or potential buyer of our business, and in some circumstances, we may have to disclose your personal information for legal reasons, either because a court, the police or security forces have requested it, to exercise our legal rights, or to prevent fraud.

How long will CARGOFFER INVESTMENTS retain your personal data?

If you delete your account on the App and website or stop using the Services, we will delete your information if it is no longer relevant, but we may continue to process your personal data to the extent required by applicable law.

When calculating the appropriate retention period for your data, we consider the nature and sensitivity of the information, the purposes for which it is processed, and any legally applicable retention period. According to these criteria, we regularly review stored personal data.

Once the account is deleted, the data may be deleted or anonymized as appropriate.

For more details on our retention periods, you can contact us through

To whom will your personal data be communicated?

CARGOFFER INVESTMENTS does not foresee the transfer of your personal data to third parties, except as required by law. In order to provide you with adequate service and manage the relationship we maintain with you as a customer, CARGOFFER INVESTMENTS will communicate your data to:

Public bodies, courts, and tribunals in the event of a legal obligation

Service providers acting as data processors and under the GDPR, such as marketing tools, surveys, or statistics to compile web browsing data

Logistics service companies for the operation of the sale and management of delivery and collection services

Companies for the repair and resolution of technical problems with the products marketed to facilitate their management

Credit and solvency insurance companies, if requested by the customer

Exercise of rights:

CARGOFFER INVESTMENTS, as the Controller of the Data Processing Activity, guarantees the exercise of the rights associated with the data provided, as established in General Regulation (EU) 2016/679 on Data Protection. The user may exercise at all times the rights of access, rectification, deletion, limitation, opposition, and portability of their personal data, by sending a written request to the registered office, located at Calle Illas Baleares, 25 5C – 36203 Vigo, attaching a copy of the ID card or Passport, or to the email address Name CIF I state that I have read the privacy and data protection policy and show my consent. I show my consent to receive commercial communications from CARGOFFER INVESTMENTS SRL