Frequently Asked Questions: Clients
Are the charging conveyors reliable?
All transporters on Cargoffer are subjected to a Vetting process. Cargoffer guarantees that all transporters have the necessary insurance and licenses.
How do I handle some concern regarding my load
Customers are allocated a dedicated Cargoffer controller. All concerns can be communicated to your controller.
What are Cargoffer's credit terms?
Payment is 30 days for Customer and Transporter. Cash on Collection until credit application is completed and credit is approved.
Do you have cross-border transporters registered?
Can my existing transporters have access to loads that I publish?
Yes, invite your transporters to register on the platfrom and receive access to your available loads.
How does payment work?
Cargoffer pays the transporter within 30 days from statement for loads serviced.
Is there a minimum number of trucks I can register, or specific truck types required?
No, companies of all sizes and truck types are welcome to register given they undergo the vetting process successfully.
How do I get notified of loads?
Live email and WhatApp load notifications.
Can I access the platform from my phone?
Yes, Cargoffer is a web-based platform that can be accessed via your preferred web browser on your computer, mobile phone, tablet, etc.